DO YOU SELL ANY PATTERNS?
pom. is a made to order knitwear label. We do not sell any patterns as we are not a DIY label.
HOW LONG DOES IT TAKE TO FINISH A KNIT?
It depends on each knit. Each knit is completely hand made from start to finish. Knitting one sweater can take up to 20 hours.
We definitely take our time at pom. to make sure each and every knit comes out perfectly, hence slow fashion.
HOW DO I WASH MY KNIT?
The key is to wash less! We only use high quality fibres that is naturally breathable and requires minimal washing. Try spot cleaning or airing out your knit outside in the shade. Never store your knit hanging, please fold.
Never put your knit in the washing machine or dryer, only hand wash with cold to lukewarm water. We recommend using ‘The Laundress – Wool & Cashmere Shampoo’.
Any pills that form is very normal. There is nothing wrong with your knit, this is a very natural process that comes. You can remove these with small scissors or a wool comb.
The price of the shipping is automatically calculated during the checkout. Once shipped, you will be sent a tracking link. Any added taxes and import duties are the full responsibility of the buyer. Please be aware of your countries policy. All orders are shipped from Antwerp, Belgium.
DO YOU OFFER ANY REFUNDS?
We sadly cannot offer any refunds as each piece is knitted to order. Please keep this in mind before you make the purchase. If there is anything wrong with your knit please contact us at [email protected]
DO YOU OFFER WHOLESALE?
Yes, we do! For any wholesale inquiries please contact us at [email protected]